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Why Utilities and Telcos Should Look to External Partners for Operational Innovation 

Supplier-powered operational innovation is the process of developing entirely new ways of assessing and performing the vital operational tasks associated with grid asset management. The value of operational innovation is frequently overlooked. Such innovation can transform a company and, in the case of implementing effective grid infrastructure maintenance practices, dramatically improve system resilience, TCO, and safety. 

For many utilities and telcos, operational innovation focused on the sustained strength, longevity, and resilience of grid infrastructure isn’t an intentional, funded priority. If operational innovation that improves the performance of grid assets is to be acted upon as a priority, utilities must increasingly look to external providers to bring it to them. 

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